📋 1. Information We Collect
We collect:
- Child's first name and grade level (provided by parent)
- Learning progress and performance data
- Device type and app usage patterns
- Parent email address for account management
🚫 We do NOT collect: full names, addresses, phone numbers, photos, or any sensitive personal information.
🎯 2. How We Use Information
- To personalize the learning experience for each child
- To generate progress reports for parents
- To improve app features and content
- To send important updates about the app (parents only)
- To ensure app safety and prevent misuse
👶 3. Children's Privacy (COPPA Compliance)
MathMates is designed for children ages 4–8. We comply fully with the Children's Online Privacy Protection Act (COPPA).
- We do not collect personal information from children without verifiable parental consent
- Parents have full control over their child's data at all times
- No advertising or tracking of children's behaviour
🔐 4. Data Storage & Security
- All data is encrypted in transit and at rest
- We use industry-standard security measures
- Data is stored on secure, certified servers
- We regularly audit our security practices
💳 We never store payment information.
🤝 5. Sharing of Information
We do NOT sell, trade, or rent your personal information. We may share data with:
- Trusted service providers who help operate our app (under strict confidentiality agreements)
- Law enforcement when required by law
🚫 We never share data with advertisers.
👨👩👧 6. Parent Rights & Controls
As a parent, you have the right to:
- Access your child's data at any time through the Parent Dashboard
- Request correction of inaccurate data
- Request deletion of your child's account and all associated data
- Opt out of non-essential communications
- Export your child's progress report
⏳ 7. Data Retention
We retain data for as long as your account is active.
- If you delete your account, all associated data is permanently deleted within 30 days
- Anonymized, aggregated data may be retained for research purposes
🍪 8. Cookies & Tracking
- We use minimal cookies necessary for app functionality
- We do NOT use advertising cookies or tracking pixels
- We do NOT use third-party analytics that collect personal data
🔗 9. Third-Party Services
We use the following trusted third-party services:
- Apple App Store / Google Play (for app distribution)
- Secure cloud storage providers
✅ All third-party services are vetted for privacy compliance.
📝 10. Updates to This Policy
- We may update this Privacy Policy from time to time
- We will notify parents of significant changes via email
- Continued use of the app after changes constitutes acceptance of the updated policy
🗑️ 11. Data Deletion Request
To request deletion of your data:
- Email us at bela.apps@gmail.com with subject "Data Deletion Request"
- Include your registered email address and child's profile name
- We will process your request within 7 business days and confirm deletion via email
📱 You can also delete your account directly from the app: Settings → Parent → Sign Out → Delete Account
